BOB-CAT Main Website: BOB-CAT Website
BOB-CAT Product Registration (Must login after going to site): Registration Link
BOB-CAT Warranty (Must login after going to site): Warranty Link
Step-by-Step Instructions on Warranty Process:
Open your Internet browser and type in www.schillergcpro.com. Then type in your USER ID
and Password, set up by Schiller Grounds Care, Inc.
Click “Warranty Smart” from the left navigation bar.
Click the “Go to Warranty Smart” button after reviewing the information.
You will be re-directed to the WarrantySmartTM system
Register a Product
Click the last icon in the first line, the “Product Registration” icon.
Click the “Product Registration Wizard” link.
Type the serial number of the unit in the Serial Number field and click “Search”.
When found, the unit will be listed highlighted in red. If multiple units are found, click the serial number to highlight the unit. Click the “Next” button.
The “Registration Information” screen appears. Complete the fields accordingly.
The “Dealer” information screen appears. Answer the questions accordingly. Click the “Next” button after you have completed answering each question.
The “Owner” information screen appears. Choose to either search for an owner already set up or create a new owner.
Click the “Next” button after answering the question.
Creating a New Owner
When creating a new owner, complete all required fields on the “Owner Information” screen. Click the “Next” button after you have completed filling in the necessary fields.
Creating a New Owner (Cont.)
Enter any pertinent notes for the registration. Click the “Next” button.
Finishing the Registration Process
On the final screen, be sure to review all information with the customer and check the appropriate boxes to designate that the information has been reviewed.
Finishing the Registration Process (Cont.) Click the “Finish” button.
On this screen you can print a copy of the registration form, view additional details, and open a claim against the unit.
The registration will be submitted to the manufacturer for approval.